Cancellations, returns and exchanges are not accepted, except in the following situations:
- A technical problem or manufacturing defect affects the product received;
- Your order has not yet been processed and shipped by Papier et Latté and you wish to change your model;
- If there is an error in your order.
The products in the section ''damaged'' are final sales.
In any case, if you have a problem with your order, please contact us at firstname.lastname@example.org or by messages on the Papier et Latté Facebook page.